1. Introduction

VoxVersa ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using VoxVersa, you agree to the terms of this Privacy Policy.

2. Information We Collect

• Personal Information: We may collect personally identifiable information, such as your name, email address, and any other information you voluntarily provide to us when creating an account or using our services.
• Usage Data: We may collect information about your usage of our services, such as IP addresses, browser types, operating systems, access times, and pages visited.
• Uploaded Content: We collect and process audio files, text, images, and other content you upload to our services for transcription and document generation purposes.

3. How We Use Your Information

• To Provide and Maintain Our Services: We use your information to provide, maintain, and improve our transcription and document generation services.
• To Communicate with You: We use your contact information to send you updates, respond to inquiries, and provide customer support.
• To Personalize User Experience: We may use your information to personalize your experience and improve our website and services.
• To Improve Our Services: We analyze usage data to understand how our services are used and to improve their functionality and user experience.

4. Disclosure of Your Information

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as transcription and AI services (e.g., OpenAI for Whisper and ChatGPT). These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal Obligations: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. User-uploaded content is deleted upon user request and is not retained beyond the completion of the requested services.

6. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Data Protection Rights

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccuracies in your personal information.
• Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.
• Objection: You have the right to object to the processing of your personal information under certain circumstances.
• Restriction: You have the right to request the restriction of processing your personal information under certain conditions.
• Data Portability: You have the right to request the transfer of your personal information to another organization or directly to you under certain conditions.

To exercise any of these rights, please contact us at mcawte@vox-versa.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. Please review the privacy policies of those websites before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at mcawte@vox-versa.com.